IP Telephony

All the businesses today have narrowed down to cost considerations related to infrastructure and monthly bills. IP telephony not only enables your business to access advanced features without having to invest much in extra hardware. VoIP also makes it a lot easier to integrate voice communications with your CRM and other business tools. The ability to centralize data and provide consistent customer service across multiple channels (at a lower cost) makes IP telephony and VoIP a no-brainer for many businesses.

1. Cost Savings– Save on telecom and long distance costs between office locations and remote workers. It saves on cell phone bills by routing domestic and international calls made on a smartphone through VoIP.
2. Increased Flexibility and Mobility– Integrate your communications data like email, e-fax and remote communication though an IP PBX and access it through the Internet. This gives users the freedom to move around without being restricted to chords or a specific location.
3. Streamline your IP communications-  You can keep everything on the same network, regardless of physical location by peering UCM’s together and centralizing your IP communications.
4. More features and productivity- Thanks to VoIP, you can increase efficiency through rich IP features. Assign your most contacted extensions to your BLF, call forwarding to different devices, voicemail forwarded to your inbox, integrate third-party applications like PMS, make calls through your computer thanks CTI, plus more.
5. Integrate your IP devices to work together– Access a wide variety of different technologies on one powerful, integrated network. Where old phone systems could only support telephony/voice, IP-based UC networks can support pretty much any type of technology, allowing you integrate on one network. For example, integrating devices so that video cameras can call video phones when an alarm is triggered.